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Check Vehicle Condition

Instructions For Checking Vehicle Conditions

Visitors to Hawaii are encouraged to take a moment to inspect their rental vehicle using the criteria below. Note it is very likely that you will receive a list or card with similar to this information at pick-up. Please use it. Also take photos, if you have a camera or call phone to record any issues or concerns at the pick-up location before departing the rental lot. Notify the exit agent to protection yourself from unnecessary complications later.


After a long flight this is an inconvenience, but it is worth the time to have peace of mind that the car is fully operational, safe and free from any damage.

Plastic Bumper Damage is:

Holes or tears regardless of size.

Dents larger than 2 inches.

Any misalignment.

Note: Generally scrapes/scratches to the bumper are not chargeable damage.


Body, Wheel and Metal Bumper:

Any dent/scratch/scrapes larger than 2 inches.

Holes and tears regardless of size.


Glass Damage is:

A star or scratch larger than an inch.


Burn Damage is:

Any hole or burn mark larger than a quarter inch.


Hail Damage is, not likely.

Any hail damage is damage.


Again, always notify the exit agent to protection yourself from unnecessary complications later.